Software is Embedded in Our DNA

Challenge

A large software firm struggled with visibility and transparency during a company-wide ERP upgrade to SAP S/4 Hana. Initial assessment focused on Project Management Information System (Jira) data hygiene and reporting.

Solution

Three-phase roadmap (Visibility, Transparency, Reliability) delivered over nine months with internal PMO team: Jira data cleanup supporting portfolio reporting rollup, new operating and interaction model improving hand-offs, and enhanced reporting dashboards for executive-to-delivery visibility.

AI Application

Real-time Jira automation, workflow-triggered handoffs, predictive bottleneck flagging (2-week advance notice)

Challenge

Midwest school system supplier (post-acquisition) required assessment and digital transformation roadmap covering people, process, and technology for CIO guidance.

Solution

Comprehensive roadmap including technology platform assessment, recommendation, and selection; systems integration architecture design; program management coordinating 8 internal and vendor teams; portfolio visibility implementation; and Agile transformation across software delivery and IT support.

AI Application

Micro-agents automating vendor coordination, AI-powered status reporting, weeks-instead-of-months product data migration

Challenge

Fortune 1000 insurance firm faced system integration challenges following multiple acquisitions. Leadership launched internal consulting group but faced unknown demand and required buy-in from other leaders.

Solution

Demand-based operating model featuring lightweight discovery identifying high-priority initial services, prioritization framework for service sequencing, skill set identification for service delivery, and a scalable model adaptable to emerging demand.

AI Application

Demand forecasting agents predicting service needs, automated prioritization by business impact, knowledge transfer automation for scaling